Shipping

Cost of Delivery

Shipping will be calculated at checkout.

Delivery of Goods

Amid the Covid - 19 Lockdown announcement by our President, Cyril Ramaphosa, our physical stores will be closed. However, the online store is still running and all deliveries will be fulfilled as soon as we are all back at work on 17 April 2020 (The below Policy will not apply during the time of Lockdown, 27 March 2020 - 17 April 2020). There will be a 100% MoneyBack Guarantee on all purchases if you are unsatisfied or simply wish to cancel your order. We thank you for your time and patience on this matter and appreciate your support at this time.

1. Purchased ”Products” will be dispatched and/or shipped within (24) hours of LUKS SOUTH AFRICA receiving receipt of payment and/or payment confirmation. 

2. Working in accordance with our preferred courier services’, “Normal Delivery Period”, deliveries will take between (3) and (5) working days. Unless specified otherwise. 

3. Delivery times will vary in accordance with the geographical location of each Registered User and/or Guest (Guest Check-Out).

4. While we strive to give our customers the ultimate shopping experience, at affordable rates. The delivery method of “free” deliveries is by means of a LUKS SOUTH AFRICA’S preferred courier service, and orders will need to be signed for by the person who paid for it, purchased, and/or completed the registration prior to ordering and in accordance with the relevant and applicable laws.

5. It is the customer’s responsibility to make sure that they sign for their delivery once it has reached their shipping address, and as stipulated by the customer on completing the order. LUKS SOUTH AFRICA will not be held responsible for deliveries that are not signed for by Registered Users and/or Guests (Guest Check-Out).