Returns Policy

At Skullcandy we would like to make your shopping experience as easy as possible. If you are unhappy with any item you have purchased from Skullcandy simply return it to us un-opened and in its original condition with your Order Reference Number within 30 days of dispatch. Products purchased from, may be eligible for refund, exchange, or a Coupon Code within 30 days of the original date of purchase. If your product is eligible for return, you will be responsible for shipping charges. If your item has been opened or used, return restrictions will apply. Used or opened products will not be eligible for exchange or refund.
Please contact us at to obtain a Return Authorization number and return instructions.
If you purchased your Skullcandy product through a certified retailer, please follow their return policy for refunds.
If you believe you have received a defective product upon arrival, please contact us at immediately for further instructions. 
Refunds are processed as quickly as possible on our end and can take up to 7 days upon receipt to process through our system and back into your account. 

Please send your return to:
Our physical store at Mall of Africa, Lower level outside Sportsmans Warehouse
or our Head Office, Luks, 1 Sturdee Ave, Rosebank, Johannesburg, 2196