Privacy Policy

Policy was last revised – 01/07/2024

Your Privacy is important to us.

Gammatek Pty Ltd, reseller of Skullcandy®, is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience.

This is the Privacy Policy of Gammatek Pty Ltd.

In this Privacy Policy “Platform” means the Skullcandy Shop South Africa website.

This Privacy Policy describes how we process personal information that we collect and/or receive from you.

This privacy policy describes the information that we collect and how the information may be used by us. Personal Information on the Platform will only be collected when a comment and/or a purchase is made, when registering as a user of the site, when signing up for the Skullcandy email newsletters, or when any of our services are used, or when otherwise transacting or interacting with Gammatek Pty Ltd.

By using the Skullcandy shop website you consent to the data practices described in this statement.

This privacy information applies to:

Information we collect on this Site;

The Policy does not apply to information collected offline or through any other means, including on any other website operated by Gammatek Pty Ltd or any third party (including our affiliates, partners and subsidiaries).

Information you provide to us:

We collect several types of information from and about users of our Site, including Personal Information as defined in the Protection of Personal Information Act.

We use the following data collection and storage methods:

Automatic Data Collection Technologies

Our Site uses cookies and similar data collection technologies to provide you with an enhanced shopping experience while visiting our Site. As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Site and information about your computer and internet connection, including your IP address, operating system, and browser type.

 

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioural tracking). We may also employ third-party services that keep track of your browsing activities when you are served content. We have also provided more information about opting out of some functions below called “Your Choices About Disclosure.”

Cookies

A “cookie” is a small data file transmitted from a website to your computer’s hard drive. Cookies are usually defined in one of two ways, and we may use both: (1) session cookies, which do not stay on your computer after you close your browser, and (2) persistent cookies, which remain on your computer until you delete them or they expire. . Our Site uses cookies to track your visits through Google Analytics, Google Adwords, and Google Analytics Remarketing in conjunction with DoubleClick as described in the following paragraphs. You can change your browser settings to refuse cookies or alert you when a cookie is being sent at any time. We do not use cookies to identify you personally.

Cookies - Google Analytics

The Site sends aggregated, non-Personal Information to Google Analytics for the purpose of providing us with the ability to conduct technical and statistical analysis on the Site’s performance. This cookie allows us to see information on user Site activities including, but not limited to page views, source and time spent on Site. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked by to individuals. This will help protect your privacy. Using Google Analytics, we can see what content is popular on the Site and strive to give you more of the things you enjoy reading and watching.

Google AdWords

Using Google AdWords, we are able to see which pages helped lead to contact form submissions, software downloads, and purchases. This allows us to make better use of our paid search budget.

Remarketing with Google AdWords

We use Remarketing with Google Adwords to advertise online. Third-party vendors, including Google, show our ads on sites across the internet. NWPS and third-party vendors, including Google, use first-party cookies (such as the Google Analytics & Adwords cookie) and third-party cookies (such as the DoubleClick, Criteo, Klaviyo, & Facebook cookie) together to inform, optimize, and serve ads based on someone’s past visits to our Site.

Email messages to our email accounts

Email addresses sent to our email accounts by non-customers are not added/sold/transferred to any mailing list. At our discretion, we may retain a copy of the received message and our outgoing email message for future reference.

Web Beacons

A Web Beacon is an electronic image. Web Beacons can track certain things from your computer and can report activity back to a web server allowing us to understand some of your behavior. If you choose to receive emails from us, we may use Web Beacons to track your reaction to our emails. We may also use them to track if you click on the links and at what time and date you do so. Some of our third-party marketing partners may use Web Beacons to track your interaction with online advertising banners on our Site. This information is only collected in aggregate form and will not be linked to your Personal Information. Please note that any image file on a webpage can act as a Web Beacon.

Embedded Website Links

Links provided in our emails and, in some cases, on third-party websites may include tracking technology embedded in the link. The tracking is accomplished through a redirection system. The redirection system allows us to understand how the link is being used by email recipients. Some of these links will enable us to identify that you have personally clicked on the link and this may be attached to the Personal Information that we hold about you. This data is used to improve our service to you and to help us understand the performance of our marketing campaigns.

Third Party Websites and Services

We work with a few service providers of marketing communications technology. These service providers may use various data collection methods to improve the performance of the marketing campaigns we are contracting them to provide. The information collected can be gathered on our Site and on the websites where our marketing communications are appearing. For example, we may collect data where our banner advertisements are displayed on third-party websites.

Do Not Track Disclosure

Other than as disclosed in this Policy, the Site does not track users over time and across third-party websites to provide targeted advertising. Therefore, the Site does not operate any differently when it receives Do Not Track (“DNT”) signals from your internet web browser.

 

In addition, we want to provide you with the relevant information that you have requested. If we provide subscription-based services, such as email newsletters, we will allow you to make choices about what information you provide at the point of information collection or at any time after you have received a communication from us while you are subscribed. Any transactional or service-oriented messages are usually excluded from such preferences, as such messages are required to respond to your requests or to provide goods and services and are not intended for the purposes of marketing.

 

We will not intentionally send you email newsletters and marketing emails unless you consent to receive such marketing information. After you request to receive these emails, you may opt out of them at any time by selecting the “unsubscribe” link at the bottom of each email. Please note that by opting out or unsubscribing you may affect other services you have requested we provide to you, in which email communication is a requirement of the service provided.

 

Any such communications you receive from us will be administered in accordance with your preferences and this Policy.

Accuracy and Access to Your Personal Information

We strive to maintain and process your information accurately. We have processes in place to maintain all of our information in accordance with relevant data governance frameworks and legal requirements. We employ technologies designed to help us maintain information accuracy on input and processing.

How We Use Your Information

• To present our Site and its contents to you.

• To provide you with information, products, or services that you request from us.

• To fulfill any other purpose for which you provide it.

• To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection.

• To notify you about changes to our Site or any products or services we offer or provide through it.

• To allow you to participate in interactive features on our Site.

• To advertise our products and offerings to you.

• In any other way, we may describe when you provide the information.

• For any other purpose with your consent.

Disclosure of Information

We may disclose aggregated, non-identifying information about our users without restriction, subject to this Policy. We may disclose Personal Information that we collect, or you provide in the following circumstances:

• To contractors, service providers, and other third parties we use to support our business and marketing operations.

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all Gammatek Pty Ltd`s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Gammatek Pty Ltd about our Site users is among the assets transferred.

• To fulfill the purpose for which you provide it.

• For any other purpose disclosed by us when you provide the information.

• With your consent.

• To comply with any court order, law, or legal process, including responding to any government or regulatory request.

• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Gammatek Pty Ltd, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

NB. We do not sell any of our customer’s information to anyone.

Note to User Contributors

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Site or transmitted to other users of the Site or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Site with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Changes to This Policy

We update this Site periodically. Therefore, our policies may change accordingly depending on the nature of these changes. It is our policy to post any changes we make to our Policy on this page, and we notify you about material changes through a notice on the Site home page. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for visiting our Site and this Policy to check for any changes.

Information Regulator

You have the right to make a complaint at any time to the Information Regulator of South Africa.

 

Information Regulator of South Africa

Tel: 012 406 4818

Fax: 086 500 3351

Email: compliants.ir@justice.gov.za